The best way to avoid problems is to clearly communicate requirements, deadlines and expectations. If we spot a problem, we'll let you know right away. It's just that simple.
Trust is paramount in this business. Clients must trust that we're not padding bills with extra hours. Grantmakers must trust that we're not padding proposals with exagerated claims. We will not break that trust: we subscribe to the Code of Ethical Principles and Standards adopted by the Association of Fundraising Professionals.
We prefer to work on an hourly basis with a "not to exceed" amount based on an explicit understanding of the assignment. For larger projects of well-defined scope, we will be happy to quote a fixed fee. We will not work on a percentage basis.